Telephony din ka haɗa zuwa kayan aiwatarkan ka
Modern PBX bai kamata ya zauna keɓe ba. MaxiPBX ya fallanta API taidewa da ake samu jiya don masu haɗin da kuma gudanarwa master, yana haɗa CRM, yana haɗa zuwa Microsoft Teams kuma yana buɗe amfani CTI masu ƙarfi saboda waje ARI mai tsiya da aka raba da tenant.
API PBX taidewa da amfani
Masu haɗa suna da taƙaitaccen OpenAPI / Swagger, tare da daidaitaccen gaida tsaya kuma warware tsanani na takobbin.
- Taƙaita OpenAPI / Swagger wajajjiya don fahimta sauri hanyoyin aiki
- Daidaitaccen gaida tsaya Authorization: Bearer don haɗekar zamani
- API tenant akwai don sarrafa niyyar kanta, ba tare da shigarwa zuwa sauran abokin ciniki ba
- API master akwai don gudanarwa jallaba kuma haɗekar jallaba matakai
- Hanyoyin jama'a, hanyoyin karnatun da shigarwa gidaje/PMS warware kyau
CRM, kartà abokin ciniki da click-to-call
MaxiPBX yana kaɗa kiran waya zuwa yanayin abokin ciniki: gane mai kira, buɗe kartà CRM kuma ƙayyadaddun rubutaccen.
- Haɗekar HubSpot, Salesforce, Zoho, Odoo, ConnectWise, Vtiger da Jetpack CRM
- Nemi tuntuni akan kiran shigo: suna, kamfani da bawul "Buɗe a cikin CRM"
- Rubutaccen kiran shigo, fita da rashin abu a cikin CRM na tenant
- Ƙarin likitoci click-to-call don Chrome, Edge da Firefox
Microsoft Teams, SSO da asali
Kanatun Microsoft 365 da Google Workspace ana ɗauke ba tare da tilasta tsarin gaida tsaya na asiri ba.
- Jituwa keɓe Teams zuwa takin waya
- Softphone MaxiPBX amfani a cikin Microsoft Teams
- SSO SAML tare da Microsoft Entra ID, Google Workspace, Okta ko IdP gajere
- Saita da tenant, tare da yarjejeniyar mai gudanarwa lokacin da ake buƙata
ARI mai tsiya da ayyukan CTI masu ƙarfi
Don haɗekar waya na ƙasa ƙasa, MaxiPBX na iya fallanta Asterisk REST Interface ta waje mai sarrafa.
- Shigarwa ARI jallaba ko da tenant dangane da buƙatun haɗekar
- Alamun asali, kalmomin siri da ƙuntata IP lajiya
- Fallanta HTTPS akan baba 443, REST da WebSocket na abubuwan
- Shigarwa tenant ba ya gan sai kiran niyyarsa
Webhooks da haɗekar gidaje / PMS
Module Dakunan an tsara don magana da kayan aiwatarkan: shigowa, gida, farkado, matsayi, talakawa da abubuwan.
- API REST don shigowa/gida, maita, harshe, tsarin waya da farkado
- Webhooks don cikawa matsayi, DND, kira, talakawa da hadari
- Tsarin da aka shirya don OPERA / FIAS da masu haɗin PMS
- Makulai da sirri karnatun, ba gida bayan ƙiyaye ba
Tambayoyin da ake ɗamawa
Shin API na amfani da abokin ciniki a niyyarsa kanta?
I. Tsarin shigarwa ya warware a kyau kimar tenant da master: mai gudanarwa tenant na iya ƙaunar niyyarsa, ba tare da gani sauran abokin ciniki ba. Shigarwar jallaba ta kasance an tsiratarwa ga manajoji masu sarari.
Shin za a haɗa MaxiPBX zuwa CRM da aka taji da kanka kanka?
I. Masu haɗin daidai suna sakewa CRM da yawa, kuma injin yana karbar kuma tsare-tsaren URL, makulai API da haɗekar masu takaici dangane da aiki.
Shin shigarwa ARI yana da wuyya?
An kashe shi har sai babu wani tsari da aka samu. Lokacin da ake amfani da shi, shigarwa ta hau HTTPS, tare da alamun takaici, ƙuntata IP lajiya kuma raba da tenant lokacin da shigarwa ba ta jallaba ba.
Kina da CRM, PMS ko haɗekar CTI don haɗa?
Muna nazari yanayin ku, kimar da ake buƙata da matakin buɗewa da ya dace kafin fallanta wani API.