Fa call e le molemo, support e bo e e epa data e e molemo
Mathata a audio a thata go tlhalosa at go nepedisa. MaxiPBX e qoqa metrics e e molemo mo go lewa la application, e di akanya ka PBX at e fa support trace e e sekolahaneng ya call.
Diagnostic e e sentshitshwa ke user
Go tswa mo application, user a ka simolola collection, go dira calls tsa go leka, go emisa collection at go romela report go support.
- States e e ma-clear mo application: simololo, collection e e tshwarelang, go emisa at go romela
- Metrics WebRTC: packet loss, jitter, latency, MOS e e se bonang gabotlhoko at codec
- Information ya version, platform, audio devices at call events
- Secrets at identifiers tse di nang le boitshwaro bo bo kgonwa ba tlhokegetswe kana go tshweu pele go romela
Go fetogela PBX mme ControlPlane
PBX e thibelela diagnosis ka context ya yona pele e e romela go portal ya support.
- Tenant, user, collection period at calls tse di sampola
- Quality summary, severity at artifacts tse di ka laolwang
- Sessions tse di kgonwa go palelana ka client at tenant
- Support Diagnostics page go filtera, go bula at go sekaseka sessions
Trace d'appel go tswa mo CDR journal
Call e swanetse go boloka info e e mo go kakaretso e e bonagalang mo go rata ka mo: direction, status, duration, source, destination, simololo at boemo.
- Call summary e e go ema le gone le go sa na PCAP history
- Visual timeline ya puo ya call
- Correlation link go diagnostics tse di qoqitsweng
- Telephony events at artifacts tse di amang fa di go ema
Network captures go ya ka kopo
Fa go swanela go nepedisa mathata, administrator a ka dira trigger SIP/RTP capture e e khutshwane kana e e telele go ya ka tlhokego.
- Captures tse di ka tlhalosiwa: metsotso e e esiama, ura, ura tse tshela kgotsa hora di le pedi bogolo go fetela
- Triggering go tswa mo PBX admin kgotsa go tswa mo ControlPlane
- Download e e le ka lesetshaba le state ya capture e e bonagalang
- Capture « go simolola jaanong », go sa dumela go buiela call e e fetileng
Dipotso tse Tlwaelegileng
Na MaxiPBX e qoqa calls tse ka moka mo PCAP?
Nnyaa. Network capture e dira trigger fa go rata go diagnosa mathata. Fano, call journal e boloka info e e mo go kakaretso ya call.
Na user o bone gore diagnosis e tshwarelang?
Ee, application e swanetse go bonisa state ya diagnosis ka tlhaloganyo: simololo, collection e e tshwarelang, go emisa at go romela go support.
Na diagnostics di na le passwords?
Nnyaa. Secrets, tokens at identifiers tse di nang le boitshwaro bo bo kgonwa ba tlhokegetswe kana ba go tshweu pele go romela.
Na mathata a audio a go a mmaisa go sa fapane mo client?
Re simolola collection e e mo legodimong, re nepedisa mathata at support e bo e e amogetse elements tse di go kakaretsa go sekaseka.