Diagnostic support

Ha khokahano e le mpe, thuso e fumana boemong ba borobaboloa

Mathata a sesotho a thata ho hlalosoa le ho repetwa. MaxiPBX e pokella li-metric tsa molemo ka lehlakoreng la sesebeliswa, e li amahanya le PBX e le abela thuso ka lipapiso tsa khokahano.

01

Diagnostic e qalilwe ke sesebeliswa

Ho tloha sesebeliswa, sesebeliswa se ka qala pokello, bua diphakelo tsa ho leka, emisa pokello le romela tlaleho ho thuso.

  • Boemo bo hlakile sesebeliswa: qalo, pokello e sebetsang, emisa le romela
  • Li-metric tsa WebRTC: kgone ya li-packet, go godisana, kgonne, MOS e lokotsweng le codec
  • Boitsebiso ba phethagatso, platform, lisebelisoa tsa tumo le dipakane tsa khokahano
  • Liphiri le litsela tsa boiphimoloho li tlohelwe ka ntle nkgolwane kapa li-masked pele e romellwe
02

Ho fetisetsa PBX hona joale ControlPlane

PBX e hothusa diagnostic ka tshiapo ea eona pele e e fetisetswe molaleng oa thuso.

  • Tenant, sesebeliswa, nako ya pokello le diphakelo tse nnang
  • Karabo ya boleng, boima le lintho tse ka abelwang
  • Li-session tse nang le sekulo ka moqapi le tenant
  • Tsebe ea Thuso e le Diagnostic e le ho sefa, bula le ho sekaseka dipakane
03

Lipapiso tsa khokahano ho tloha leqaleng la CDR

Khokahano e tlameha ho boloka boitsebiso bo le lekane bo bonala ka nako le nako: ntlha, boemo, nako, mohlala, moputso, qalo le tsoelo.

  • Karabo ya khokahano e fumanehileng leha e seng PCAP ea somakoto
  • Kronoloji ya pono ea tsela ya khokahano
  • Nako ya ho amanana le diagnostics e poketswe
  • Mahlaku a likhokahano le lintho tse amang ha li fumanehile
04

Li-capture tsa network tlhong ya kopano

Ha ho lokela ho repetwa bothata, admin e ka qala capture e khutshane kapa e telele ea SIP/RTP ho ya bongata.

  • Li-capture tse ka rulaganywa: metsotso e mmalwa, ura, ura tse tshela kapa ura tse mashome a mane a metsi
  • Qalo ho tloha admin PBX kapa ControlPlane
  • Pokello e netefaditsweng le boemo ba capture bo bonala
  • Pokello « ho qala hona joale », nang le mang ho phapang khokahano e fetileng

Lipotso tse Kopaneng tse Botsotsi

Na MaxiPBX e rekota diphakelo tsohle PCAP?

Nnyaa. Pokello ya network e qalilwe ha o batla ho hlahloba bothata. Leha ho le joalo, lequ la khokahano le boloka boitsebiso ba bohlokwa ba khokahano.

Na sesebeliswa se bona hore diagnostic e sebetsa?

Ee, sesebeliswa se tlameha ho bontsha ka hlakile boemo ba diagnostic: qalo, pokello e sebetsang, emisa le romela thusong.

Na diagnostics e na le mang mantsoe a lephiri?

Nnyaa. Liphiri, likokwane le litsela tsa boiphimoloho li tlohelwe ka ntle kapa li-masked pele e fetisetsweng.

Bothata bo phetsetsano ba sesotho kgarong ya selaesiti?

Re qala pokello e hlakile, re repetwa bothata e re le abela thuso ka lintho tse hlokehang e le ho sekaseka.