Imininingwane eyakwazi iziko lakho, ayisikhali sakho kuphela
Ukufika, ukuhamba, ukukuphucula, amakhawe okushukela, ungaqaleli, ukunakekela, amakhawe okwexophalanga, ukulandelela izikhali zefoni nokubhalela — kumaphakhethi olulungile, oluphathwa ngumphakhethi wokuthathe iinxeba nokusebenza olungnq.
Imoduli enye, imisebenzi yonke yeziko
Ingcamango ephakamayo yemoduli: iziko liyayiyunithi ehlala yile, umuntu oyihambayo uyalishintsha. MaxiPBX iyolawula ababini ngabanye — kokunye kuphela ixesha lokusetyenziswa elibesinzulu.
Ihotele neendlu zokuhlala zehotele
Iziko 214 → Umntu othenga
Isikhungo sesiniyelo neamakliniki
Iziko 312 → Onesifo
EMS neendlu zokugugulela
Iziko 12 → Umuntu oyohlala
Izinqubo zezijaji nokuthathwa intshiseko
Iziko B4 → Umuntu oyohlala
Neendlu zokuhlala neendlu zokuhlala
Studio 3 → Umuntu okupilisa
Nakweyiphi na inzira entloko yokulungelelanisa eziko
Ifoni enye okanye ezininzi ngeziko
Iziko liyirekhodhi yeya kuthile
Iziko ayisikhali kabukhali kwiphakhethi: liyiyunithi ehlela, enomsantsa we-cycle, umuntu oyihambayo ekhona kwangoku kunye nentlalo. Ukulahleka ngokuhlangana — isiteshi, ibhatyi, ingalelo — ilungele imihlalelo emkhulu ngaphandle kophucula izincwadi.
- Inombolo, iintloko, isiteshi, ibatyi kunye nengalelo (ayimfunekanga kumihlalelo encinci)
- Ifoni EZININZI ngeziko: isixwali esisikali, indlu yokuhlambela, umhlangano…
- Umuntu oyihambayo ekhona, imeko yokuhlala, imeko yomusebenzis kunye nokuhlambela
- Ukukuphucula, imininingwane, amakhawe okushukela kunye nentlalo ethintela iziko
Ukufika ngokufikelela, ukuhamba ngaphandle kugcina
Ukwenza umuntu oyihambayo kusukela kwenye inzira: igama, ilwimi, iprofayile yefoni, amakhawe okushukela. Ekuhambeni, « Ukusetyenziswa kabusha kweziko » ukubuyisa konke kumthombo — akukho mininingwane, ukukuphucula okanye ukusetyenziswa kwumpila omdala ayikufikelela kwabakulandelayo. Ubucwangciso, ngokwangokuphandile.
- Check-in: amakhawe ayavunyululwa, ilwimi lisetyenzisile, imininingwane imijikelezeli ngakhe
- Check-out: ukupurgela imininingwane, ukususa ukukuphucula kunye nokubuyisela, i-PIN icutshwe kabusha
- Ukubuyelela ngokuzenzekelela kwiprofayile « Iziko elingenanto » kunye neimeko yokuva kunokuva
- Isiqinisekiso esinobuzani sengagcinile nokwezezike zasosebenzi
Amakhawe akwanele okushukela, ngokuzenzekelela
Iiprofayile zefoni — Iziko elingenanto, iSiqhaso, iseSizwe, iMazwe, iVIP, Onesifo… — zisebenzisa izithintelo ZENTSHA kwindawo yenkosi yefoni, ayisixwali silungu. Ziyashintsha ngokuqulathe ekufikaneni, ekuhambeni okanye ekupapakazi kokubuza.
- Iziko elingenanto: ingaphakathi, iofisi yeqela kunye noxophalanga kuphela — enye imikhundla ityibilikile
- Iiprofayile ezinokusanduselwa ngokufanelekileyo nganye isiteshi
- Uyilo oluchaphazela ngaxeshanxeshane ekwanqweni, ngaphandle kokubeka ingubungela yokwazi
- Ukulawula izindleko zesixwali sehotele, izithi zahlangana entlalweni yezito
Ukukuphucula okwanele, kuthintwe naninzi umzuzwane
Ukukuphucula okwaqaliswa kumaphakhethi olawulwayo, kumaphakhethi eziko ngokhowu wosebenzisa, okanye ngokusebenzisa i-API. Inyawo niyonke ethintwe: yokhela, yaphumelela, ayinazwi, ayaphumelela — kunye nokubuyisela ngokuzenzekelela.
- Usuku, ixesha, okumakalela, ilwimi, umyalezo wesandi, inzam kunye nokumalisela okusezaziswayo
- Ukukuphucula okayiphumelelilo OKUVEZWE NGOKUCACILEYO ekuvinjelweni — usapho lwabuntu
- Entlalweni: isikhumbulo kunye nokukunyekelela okukholwa ngentlanyana
Ukunakekela, imeko kunye nengathi ingasibuni
Imeko yeziko niyonke ibuyela ngamaxesha-ngaxeshanxeshe: abasebenzi bayashintsha imeko ngqo kumaphakhethi aziko ngokhowu wosebenzisa. Ingathi ingasibuni yaqala — emaphumelela kwezikhali zezikhali ozinike ezikhona.
- Imeko yokugqibelela: ifunyenwe, ukuzikela, izikela, ukuphehlela, uzalisekelo…
- Amagama asebenziswa kumaphakhethi: *571 izikela, *572 ukuzikela, *574 uzalisekelo…
- DND yavulekile kumaphakhethi okanye kumaphakhethi, yavuleleka yiofisi yeqela
- Iofisi yeqela, abasebenzi abavunyelwayo kunye noxophalanga banokwendela iDND
- Amakhawe phakathi kweendlu: avunyelwe, avinjiwe okanye ancomeko ekuqwalaselweni (imihlobondu…)
Uxophalanga kumaphakhethi akuze akufikele enkumbulweni
Xa iziko libiza inombolo yoxophalanga, iMaxiPBX yenza ngokuqinisele umgangatho oyosizo noxesha — iziko, isikhali, inombolo ebizwe — emva kwakho kunye nokunanisa kwiliso. Kwaye ngoba isikhali kabukhali sisonge entlalweni, izikhali niyonke ziqapheliswa: xakuma ilanga elide elingenanto, isalela isilumkiso.
- Umgangatho wenqabukelo: « AMAKHAWE OKWEXOPHALANGA — Iziko 417 — 144 — 03:17 »
- Izalumkiso: umaphakhethi, iofisi yeqela, i-imeyili, i-SMS, i-webhook, i-API
- Ukulandelela izikhali: esikhaleni/ngaphandle kwesikhaleni, umdlalo, ukuqeqershwa kwesisiqalo sesikhali se-SIP
- Isalumkiso sangumsebenzi olingana nesikhathi sokuyila-yila okucezuzela
Uthako lomaphakhethi, ayisikhali senqanqane ifoni
Ijika elichacileyo — iziko, umuntu oyihambayo, ifoni, DND, ukukuphucula, imeko, iprofayile — kunye nemikhethwa yebatyi, ingalelo okanye imeko, kunye nemikhethwa yonke yeqela ngokukodwa. Umaphakhethi wegama leqela elugqibelela isiteshi: imanyano, izikhali, ukukuphucula, izalumkiso. Inyawo niyonke ithintwe kumxwebhu weziko.
- Amaguqaselo asheshayo: faka, hlela, ukukuphucula, DND, iprofayile, imeko, uzalisekelo
- Umaphakhethi wegama leqela: 127/180 yokuhlala, 176 izikhali esikhaleni, 2 ukukuphucula okayiphumelelilo…
- Umxwebhu oyosizo ngeziko, kunye nokuqala konyathelo niyonke
- Imitethe echuselezileyo: iofisi yeqela iyasebenza ngaphandle kokunqumrula kobawuli kwesiqhaso
Ukulungelelanisa kunye nokudibanisa netsengelo yokutshintsha
Inyawo niyonke yeshukela ingakhokelela kuziko kunye neqanda — inzalo yomuntu onezikhali, ukunyusa, inzalo eqinileleyo okanye ngeminit — kumxwebhu womntu othathe. Ingavalekiswe kwiziteshi ezizongezelela. Kunye nemoduli ivuleke ekudityaniswe kwayo enqobo-nqobo ngokusebenzisa i-API REST kunye ne-webhooks, kunye nenqubela enkulungileyo yePMS yehotele (Oracle Hospitality / OPERA / FIAS).
- Ukulungelelanisa ngeziko kunye nomntu oyihambayo, iinzalo zokusanda, okuphelele okuzenzekelela
- Isixwali sangaphandle → MaxiPBX: check-in/out, umuntu oyihambayo, ilwimi, iprofayile, ukukuphucula…
- MaxiPBX → isixwali sangaphandle: imeko, DND, amakhawe, ukulungelelanisa, uxophalanga…
- I-API REST, webhooks, iindluku — ngaphandle kokuthembela kwi-PMS ethile
Umthetho wokuqala: uxophalanga, elilizwi
Nayiphi iprofayile yefoni yeziko — nokuthi « Iziko elingenanto », nokumile okukufutshane — amakhawe okwexophalanga akaze atyibilikile ELILIZWI.
Yomini ayishintsha, isiqalo siqala
Ihotele
- Ukufika nokuhamba kwamandiwa, ukukuphucula okwanele, imininingwane yefoni ecacileyo
- Ukunakekela ebsikhaleni ngamaxesha-ngaxeshanxeshe, ungaqaleli akhohlisiwe
- Ukulawula izindleko ngokwamakhawe okushukela
Isikhungo sesiniyelo neamakliniki
- Amakhawe okwexophalanga anonile kunye nokufika ngokuqinisele
- Isikhali kabukhali siziko akunangi kunye nesalumkiso
- Ubucwangciso obutluliseyo phakathi kwamapeyinti, ngokusetyenziswa kabusha okuphelele
EMS neendlu zokugugulela
- Ukukuphucula kunye nokukhumbula okukholwa, DND kunye nezikhali ezisesikhaleni
- Imeko yeziko kunye nokulandela isebenziso yonke ilanga
- Amakhawe okushukela akhaliphe kunye neqanda lokugcina kwaabantu bonke
Neendlu zokuhlala neendlu zokuhlala
- Ulawulo olulula lwabuntu nozikhali
- Ukulungelelanisa okuzenzekelela nokushukela
- Amaqela eziko kunye nothotho lokushukela oluncanyiwe
Imibuzo evamile
Imoduli Yeziko iyakuvala i-PMS yehotele yakho?
Hayi, iyayiyongeza: i-PMS iyokuhlala isixwali sakho sokwazi kunye nokubhalela okuphelele, iMaxiPBX Yeziko iyolawula iziqwengqweng zonke zefoni — amakhawe okushukela, ukukuphucula, DND, ukulungelelanisa kwemithethe. Isampu sokudibanisa (i-API REST, webhooks) ilungele ukusulela iziwili, kunye noluleko olunkulungileyo lorikhasi loOracle Hospitality / OPERA / FIAS.
Yintoni eyenzekayo malunga nokukhula kwenye inzira?
Umsebenzi « Ukusetyenziswa kabusha kweziko » ubuyisa konke kumthombo kwinzira enye: imininingwane eyisisele, ukukuphucula kusuliswe, isikhumbulo kunye neDND yasasebenzi, i-PIN icutshwe kabusha, amakhawe okushukela ubuyisela kwiprofayile « Iziko elingenanto ». Umuntu omtsha oyihambayo akakaze akhathalose nokuthile kwenye ye — isixhalo esilukhuni, ingakumbi entlalweni yezizo.
Ingaba isiteshi sozuko lunokususa ukulungelelanisa kwamakhawe?
Yintombazane, ukulungelelanisa kuzenzekelela: isikhangu okanye i-EMS inokukususa, xa ihotele iyisebenzisa ukunikela imithethe nokumxwebhu womntu othathe — kunye nezinzalo ezisonjululwayo (inzalo yoyikela, ukunyusa, inzalo nge-minit okanye eqinileleyo).
Abasebenzi bokubuthwa basebenzisa njani imeko yeziko?
Ngokuthe nkqo kumaphakhethi aziko, kunye nekhowu losebenzisa okusanda: ngendlela *571 ezelwe, *572 ekuzikela, *574 uzalisekelo. Iofisi yeqela ibona imeko yonke yesiteshi ibuyela ngamaxesha-ngaxeshanxeshe, ngaphandle komlilo okanye iphepha.
Singakuqinisekisa njani isikhali siziko sinamandla elilizwi?
Izikhali niyonke ziqapheliswa ngomjikelo: imeko esikhaleni / isikhaleni, ukuqeqershwa kwesisiqalo sesikhali se-SIP, udlalo kunye nefiruwe. Ukuba isikhali siyala ngaphandle kwexesha elincanyiwe, isalumkiso liliswe — esikhangu okanye i-EMS, isikhali esinengxaki sisungulwa ngaphambi kokuthi sinobungozi.
Ingaba kunokwavalwa amakhawe phakathi kweendlu?
Yintombazane, uthhotho lunokusanda: amakhawe phakathi kweendlu avunyelwe, avinjiwe, okanye ancomeko ekuqwalaselweni kweqela elifanayo — okubonakalayo kumihlalelo emihlobondu yasehotele, okanye ukuqinisekisa ihlonipho phakathi kwamapeyinti.
Jonga imoduli Yeziko kunye neziko lakho
Kumqweqwediso, sifaka eziko zincwadi — ukufika, ukukuphucula, ukuhamba — kwaye uzenze isigqibo, kunye neqela leasophonda.